📚 Welcome!
You're about to apply for the Customer Education Specialist role.
Remote · Mid-Level · Weekly Pay

Help Users Help Themselves

👇 What You’ll Be Doing

• Write clear, helpful Help Center articles

• Build in-app interactive walkthroughs and guides

• Create onboarding email flows for new users

• Turn recurring support questions into scalable documentation

• Collaborate with support and product teams to close content gaps

✅ Requirements

• Strong written English — friendly, concise, and human

• Experience creating help docs, guides, or onboarding content

• Comfortable using or learning tools like Notion, Intercom, or Arcade

• Bonus: background in SaaS, customer experience, or onboarding

🚀 Growth Path

Start by owning help docs and onboarding flows.
As you grow, expand into product education, customer success enablement, or internal documentation leadership.

📋 Please enter your Name and Email to get started.

Once you click Start Now, you’ll begin your async interview — a few short video and written questions to help us get to know you.

🚨 Before You Begin

• ✅ Make sure your camera and microphone are working

• 💻 Use a laptop or desktop — mobile devices are NOT recommended

• 🌐 Ensure a stable internet connection

• 🎯 Be real, be clear — we’re not expecting fancy, just thoughtful and capable

• ⚠️ Double-check your setup before starting — once you begin, you can’t go back

🎬 Ready?
Fill in your details and click Start Now. If it’s a good fit, we’ll invite you to a live interview.
We’re excited to see how you simplify the complex.